FAQ

Below are some frequently asked questions regarding La Amistad Behavioral Health Services. If you require additional information or have questions not addressed here, please call (407) 647-0660 or (800) 433-1122, and our staff will be happy to assist you.

What is the cost of an assessment?

The assessment is provided at no charge. A specially-trained counselor will meet with you (and your family, if appropriate), to help determine the appropriate level of care necessary.

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Will my insurance cover the services I receive?

La Amistad Behavioral Health Services accepts private pay and all major insurance coverage. Most insurance companies have established contracts with us, including TRICARE®, formerly known as CHAMPUS*. Our business office will assist families and professionals in working with their insurance companies to certify the client for treatment. Private pay rates can be discussed as requested.

*“TRICARE” is a registered trademark of the TRICARE Management Activity. All rights reserved.

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What items can I bring?

There is a list of accepted personal items. Please go to the Admissions section to review that list.

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Are school uniforms required at the Learning Academy?

Yes, students under the age of 18 are required to wear the La Amistad Learning Academy uniform to all academic functions. The uniform consists of:

  • Polo shirt or collared shirt; solid white or navy ( Please ensure the polo covers the chest area/no cleavage/shirts should be loose fitting 
  • Pants, Shorts (knee length); solid tan or navy (Please ensure the shorts cover the thighs when seated/pants should not be so tight as to see underwear lines)
  • Shoes closed toe (Shoes need to cover the toes and heel for safety. They may have laces or slip on. No slippers!)
  • No body piercing allowed/ no jewelry (Level 5 student may wear stud-earrings only. Level 5 student may have small breakaway chain (no medallion). Level 5 student may wear rings that do not have sharp edges. 
  • Hair Color – Natural Color Only (Hair must be within a typical color range. No dyed hair that highlights colors such as bright red, orange, yellow, green, blue, purple, etc.)
  • Cell Phones/Electronic Devices – No cell phone or devices. (At no time may a student use a cell phone, tablet or other electronic device on our campus. Students being transported must secure their devices at the door.)

Outside of school hours, residents may change into other clothing.

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Is any clothing not allowed?

The following is a list of clothing items that are deemed inappropriate and will not be allowed:

  • No bare midriffs
  • No skirts or shorts more than 4″ above knee
  • No clothing with reference to drugs, alcohol, bands or individuals associated with the same
  • No backless shirts
  • No low cut or sheer/see-through blouses or clothing
  • No cut up or torn clothes
  • No two-piece or bikini swimsuits for females (one-piece suits only)
  • No spaghetti straps or tank tops
  • No baggy shorts or pants
  • No low rise jeans, pants or shorts
  • No excessively tight clothing
  • Undergarments should not be showing
  • Any other item deemed inappropriate by an administrator
  • Jewelry prohibited for children and adolescents
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Are there any items residents are not allowed?

The following is a list of clothing items that are deemed inappropriate and will not be allowed:

  • No bare midriffs
  • No skirts or shorts more than 4″ above knee
  • No clothing with reference to drugs, alcohol, bands or individuals associated with the same
  • No backless shirts
  • No low cut or sheer/see-through blouses or clothing
  • No cut up or torn clothes
  • No two-piece or bikini swimsuits for females (one-piece suits only)
  • No spaghetti straps or tank tops
  • No baggy shorts or pants
  • No low rise jeans, pants or shorts
  • No excessively tight clothing
  • Undergarments should not be showing
  • Any other item deemed inappropriate by an administrator
  • Jewelry prohibited for children and adolescents
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What are some of the behaviors not allowed?

  • TRADING PERSONAL ITEMS
    • Giving, selling or trading items. Includes: notes, personal information, letters, lists, pictures, stories
  • STAFF SPLITTING/ DECEPTION/MANIPULATION
    • Student given directive or response from teacher/staff and seeks response from another staff/teacher
  • DESTROYING or MISUSING MATERIALS
    • Throwing, Ripping or using materials for their non intended use. Including throwing materials, using materials for purpose other than designated
  • COMPUTER VIOLATIONS
    • Any breach in computer usage, abuse of computer to include, streaming music, accessing email or social sites, stream video, deleting history, changing settings, sharing laptop
  • LYING OR MISLEADING OTHERS
    • A statement or action is made with the intent to deceive or mislead
  • NON COMPLIANCE
    • Failure to comply with direction from staff for safety.
  • PROFANITY
    • The use of curses or swears during conversation or activities.
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